News & Features

Transport for Scotland Makes Smart Ticketing Improvements

Posted in General News on Friday, November 15th, 2019

Transport for Scotland has worked with the National Entitlement Card Program Office and the national information and citizenship organisation, Young Scot, to improve the ticketing process for public transport users across Scotland. Thanks to the work of these two organisations, commuters can now use one type of smart card to access all modes of public transport. This makes the process of smart ticketing across the country much easier by dramatically reducing the number of cards that people need to keep track of, and it also helps the environment by reducing the amount of plastic that needs to be used to make the cards in the first instance. Prior to this improvement commuters in Scotland had to present a different smart card depending on which mode of public transport they were using. This meant that one person could potentially be issued with 16 different public transport smart cards. The Cabinet Secretary for Transport, Infrastructure and Connectivity, Michael Matheson commented: “Our ambition has always been to see that some form of smart ticketing or payment can be used for all journeys across our public transport network. The interoperability improvement project is a fantastic step forward to achieving our vision for smart ticketing across Scotland. By making ticketing for public transport simpler, we make it easier for passengers to use multiple-modes of travel with one smartcard instead of two or three. I’m confident this new convenience will be welcomed by customers right across Scotland.”  

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