News & Features

CAA Wants Your Views on Making Flights Accessible

Posted in General News on Tuesday, October 29th, 2019

As part of its mission to make air travel more accessible to disabled people the Civil Aviation Authority (CAA) is looking to review, and make changes to its policies on allowing assistance dogs on flights. The CAA is searching for evidence to widen its understanding of the issues faced by assistance dog owners when they are on board aeroplanes. As well as being open to members of the public this request for evidence is also being sent to airlines and airports, which are legally required to ensure that recognised assistance dogs can board flights.

According to current UK regulations there is no definition of what constitutes an assistance dog. Bearing this in mind, the CAA is calling for evidence is seeking peoples’ views on what is meant by an assistance dog, the types of assistance dogs that people feel should be allowed to board flights with their owners, and whether there is the possibility of increasing the number of authorised training organisations for recognising assistance dogs that are suitable for air travel. Matthew Buffey, Head of Consumer Protection at the UK Civil Aviation Authority, said: "The UK Civil Aviation Authority believes that everyone should have access to air travel, and that there should be no barriers to travel for disabled passengers. We are therefore seeking evidence to further assist our understanding of the issues faced by assistance dog users when travelling by air. Evidence supplied will directly influence future regulations, including the question of whether there is the potential to widen the number of authorised training organisations for assistance dogs for air travel.”

The CAA’s call for evidence is open until 10th January 2020 and you can submit your response by visiting the Civil Aviation Authority website.

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