Vehicle tax exemption               

New Vehicle tax rates as of 1st April 2017

The new rates will only be affecting vehicles registered on or after 1st of April 2017.

When the new vehicle tax rates come into force as of 1st April 2017 you will still be able to claim the vehicle tax exemption, even for the additional price for vehicles with a list price of more than £40,000 when first registered.

It will still be claimed in the same way as below.

To claim the exemption or reduction the vehicle must be :
  • Registered in the disabled person’s name or their nominated driver’s name.
  • It must be only be used for the disabled person’s personal needs. That means the vehicle can’t be used by the nominated driver for their own personal use.

You can only have one vehicle tax exemption or reduction at any one time.

Who can claim 100% exemption

You can apply for exemption from paying vehicle tax if you get the:

The Entitlement Certificate

To get your tax exemption you need to obtain a Certificate of Entitlement to DLA or PIP.  This should be sent through automatically.

If your certificate has been lost or stolen you will need to replace it.

You will also need to get a new certificate if either the registered keeper or the vehicle changes.

You can request a new certificate by contacting the appropriate number below. 

DLA (GB customers only)

Born after 08/04/1948

Telephone: 0800 121 4600                                                                                                                            Textphone: 0800 121 4523

Born on or before Before 08/04/1948

Telephone: 0800 731 0122
Textphone: 0800 731 0317

PIP (GB customer only) and AFIP (GB and NI customers)

Tel: 0800 121 4433                                                                                                                                     Textphone: 0800 121 4493

DLA/PIP (NI customer only)

DLA Tel: 0800 587 0912                                                                                                                                PIP Tel: 0800 587 0932         

War Pension, Service Personnel and Veterans Agency

Telephone: 0800 169 2277

You or the registered keeper do not need to get a new Certificate of Entitlement every year but you will need to use the serial number that is shown on the original certificate. Keep this number in a safe place. You or the registered keeper will need to use the serial number each year to renew in the disabled class.

If you are changing your car, or taxing it in the disabled class for the first time, you will need a new Certificate of Entitlement.

How to claim for the first time

If you are buying a new vehicle from a dealership than you should take your Certificate of Entitlement and claim the free tax.

If you buy a secondhand vehicle from a dealership then enquire with the dealer if they can change the tax class to 'disabled' on your behalf.  If they are not able to do it for you then you will need to tax it at the post office. 

The legal obligation lies with you to ensure that a vehicle is taxed before driving or keeping it on a public road.

For vehicles registered in Northern Ireland you should also take an insurance certificate valid on the day the tax comes into force.

If you are buying a vehicle from a private seller or changing your tax status on your existing vehicle then you can only do that at a Post Office branch that deals with vehicle tax.

What to take to the Post Office

You need to take:

  • the (V5C) registration certificate (log book) in your name, or a new keeper supplement (V5C/2) if you’ve just bought the vehicle
  • an MOT certificate that’s valid when the tax starts
  • Certificate of Entitlement
  • Insurance Certificate for vehicles registered in Northern Ireland

If you don’t have the V5C or V5C/2, download and fill in an Application a vehicle registration certificate V62 form (download here). Take it to the Post Office with the £25 fee.

Once this has been done your vehicle will then be in the Disabled Taxation Class

How to renew free tax

Once the tax class of the vehicle is shown as disabled, you can use the Reminder V11 to get vehicle tax renewed or make a Statuatory Off Road Notification (SORN) in the following ways:

  • online at (not available for AFIP customers)
  • by phone on 0300 1234321 (not available for AFIP customers) 
  • by textphone on 0300 790 6201
  • at a Post Office branch that deals with vehicle tax

If you don’t have a V11 reminder, you should use your Vehicle Registration Certificate (V5C) instead.

You'll also need the surname, date of birth and National Insurance number of the exemption certificate holder along with the certificate serial number.


Contact the DVLA by:

To find the address of your nearest Post Office that issues vehicle tax